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Wednesday, May 22, 2019

A factors that may affect communication Essay

Often when we communicate there is eternally an oerall power within that communicating. The speaker whitethorn create the condition of ring leader. This power throughout chat may be seen as a strength, as they atomic number 18 leading the conversation, however this power may be perceived negatively. The recipient in the conversation may feel small and belittled as there is no chance for them to talk, this may therefore engender communication to be less effective. In health and social care both the care provider and patient roles have power. The patient would have power over final decisions that need to be made concerning their care, however the care provider would have power over the level of care given. This balance of power should always be shared positively. Power throughout communication plays an important role. The care giver should always take the lead. It is important for the patient to have their say on any decisions that may be made, however if the care provider feels they are making the wrong decision they should use their all their power of medical apprehension to persuade the patient to make the right decision.Abuse of power may be seen in the workplace. As an example a care worker may be the subject of yell) by senior management. The senior management may think that the care worker wont tell anyone due to his or her higher status. This would be an abuse of power on their behalf as they are using their higher level of management to intimidate. This care workers communication throughout the conjecture may also suffer due to their being in a vulnerable state. A strategy that may help any use and abuse of power being stopped may be to promote individual rights within the workplace. This could help to break everyone is clear of what help they could have. Putting staff in touch with trade unions may also help. In relation to the above-mentioned case study, an abused care worker might apply the strategyof oration to someone in higher management .If the care worker did not feel comfortable doing this, another idea might be to report it to a ailment company or the police. Reporting to higher management may be seen as a positive or a negative. The positive to this strategy is that troubled action could take place to ensure the problem is resolved. However the negative could be that the situation isnt kept private as each diametric manger might have to discuss it, this may in turn cause the care worker to feel embarrassed and unsafe. In conclusion I feel the use and abuse of power is a key consideration for the care worker and one that will certainly need to be employ strategically. The use of various strategies to meet various situations will create an image of the personality of the care worker in the eyes of their patient.The final factor which effect effective communication would be the use of alcohol and drugs. When having to care for persons at a lower place the influence of these substances the lack communication will become a great fence and may cause great difficulties. A case study example could be in an A and E unit. If the carer is dealing with a person under the influence they would have to be very patient. The person receiving the care may be angry, the best way to defuse this anger is to make sure the person has enough space, if they feel overcrowded this may make them more angry as they are unaware of what is going on. As a carer you would ensure yourself to talk slowly, you may also find that you have to often repeat yourself. While communicating with someone who has drank or taken substances they may either be quiet and be struggling to talk or they may say things that dont make any sense. As a carer you would try to make them understand where they are and what is going on.Reassuring may gain trust as they know you are only trying to help. If a carer had to undertake a effect magical spell the patient was under the influence communication would be key. Making sure the person u nderstands what is happening and why is very important. If the person cooperates this will make the procedure a lot easier however there could be a possibility that the person may decide half way through the procedure that they no longer want it or as the drugs or alcohol are wearing off they may feel more confused. Confusion could cause the patient to become angry against the person who is caring for them. Their only defence mechanism theymay feel they have to defend their- selves may be to act physically against the carer. To help ensure this does not happen communication throughout the whole process is vital.However if the patient still reacts angrily having another carer there should ensure more safety. By making the patient aware of their surroundings could bring both negatives and positives. The positive side to this is the patient is aware of where they are, this may help by them being more comparative in any procedures that may need to take place. However this action could a lso be looked at negatively by telling the patient about their surroundings might make them not want to be there this may cause their cooperation to be poor. Receiving effective communication with a persons under the influence of drink and drugs can be proven difficult however talking slowly and using appropriate strategies should ensure the communication is as effective as possible.

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